Huckleberry Woods Ltd is committed to protecting your privacy in accordance with their obligations under data protection legislation and we respect any personal data you share with us.
This document explains what information Huckleberry Woods collects about you and how it will be used.
Collecting your information
When you purchase tickets, gift vouchers, products from our website or make a booking directly with us, we will ask you for contact and payment information in order for us to process your booking or purchase.
Our booking engine is powered by FareHarbor.com who help us manage our bookings more efficiently and enhance the customer booking experience. FareHarbor are a global company who store and process your data in line with data protection law. The FareHarbor privacy policy is available to view in full here : FareHarbor Privacy Policy
When you book, we may ask you for information such as:
Name
Email Address
Telephone Number
Your credit card details
Ages of children visiting
Any additional needs members of your group may have.
We use cookies to enhance your experience on our website. Cookies mean that our website will remember you for a particular purpose and for a particular length of time.
When you’re accessing our website, your device may provide us with information about the device you’re using, this could include the type of device or which operating system you’re using.
We also use Google Analytics to help us understand how our guests are using our website. This allows us to make improvements to our visitor and online experience. If you have any questions about how Google uses your data please go to www.google.com/analytics/learn/privacy
Interest-Based Advertising
The FareHarbor booking platform allows third-party advertising companies to collect certain information when you visit our site. These companies may utilize cookies, pixels or other technologies to collect and use non-personally identifiable information (e.g., hashed data, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you (i.e. interest-based advertising). They may also use persistent identifiers to anonymously track your Internet usage over time and across other websites in their networks beyond our site. For example, if you visit one of our experience pages, we may later serve you a targeted ad for that particular experience as you browse the internet. If you visit our contact us page and fill out the form, we will collect personal information – specifically your name and email address. This website does not respond to “Do Not Track” signals sent from your browser or device. Any material changes to this notice will be posted to this website.
To learn more about interest-based advertisings or to opt-out of this type of advertising, you can visit the websites of the Digital Advertising Alliance at www.aboutads.info and Networking Advertising Initiative at www.networkadvertising.org/choices.
Using your information
We will use the information you give us to provide you with the services that you have requested, such as sending you a booking confirmation, reminders or to deliver a group booking event to your specifications.
We keep a record of your whether or not you’re happy for us to contact you by email in the future. By opting in to email communications, you grant us permission to use your email address to send you email marketing communication in the future. At any stage you may choose to opt out of such communications by emailing belinda@huckleberrywoods.co.uk or clicking unsubscribe at the bottom of our marketing emails.
When you’re visiting, we may ask for your permission to take your photograph or include you in a video and ask you for permission for this to be used for marketing or PR purposes.
If you post your own images or videos on our social media or send them directly to us we may use them in the future for marketing or PR purposes.
Huckleberry Woods will only ever contact you themselves. We do not sell your email data to third parties. We may need to share your details with a third party for purposes of email processing.
If you apply to work or volunteer at Huckleberry Woods, we will use the information you supply to us to process your application and support your time with us. If we don’t have a vacancy we may keep your details on file and contact you in the future.
Your right to your personal information.
Under the General Data Protection Regulation you have the right to request a copy of the personal information we hold about you. You also have the right to request that we erase any personal information we hold, where we have no reasonable purpose to keep this data.
If you wish to request this information please contact belinda@huckleberrywoods.co.uk. We will require two forms of identification from you to process your request.
If you have any queries regarding this privacy policy please contact belinda@huckleberrywoods.co.uk
